VHS — Cross-Border Market Engagement Services

Vitality Health Strategies (VHS) is a binational agency specializing in cross-border audience engagement, Hispanic market outreach, and strategic communication programs for organizations operating in the U.S.–Mexico border region.

We work with U.S.-based companies seeking to connect effectively with bilingual and transnational communities, crafting culturally aligned strategies that build trust, awareness, and sustained participation.


Core Services

1. Hispanic & Border-Region Audience Acquisition

  • Campaigns tailored to communities that travel or reside near U.S. border regions.

  • Audience segmentation based on mobility, cultural identity, and proximity to service hubs.

  • Message frameworks aligned with bilingual communication norms and cultural context.

2. Binational Marketing & Communications

  • Cross-border advertising strategies that respect legal, cultural, and platform compliance standards.

  • Messaging frameworks designed to be culturally relevant, transparent, and trust-building.

  • Execution across Meta Ads, Instagram, TikTok, and WhatsApp community channels.

3. Community Orientation & Educational Content

  • Clear, accessible communication materials explaining processes, expectations, and participation guidelines.

  • Multichannel educational campaigns designed to reduce uncertainty and improve clarity.

  • Focus on empowerment, understanding, and community trust.

4. Onboarding & Experience Support

  • Step-by-step guidance materials for first-time participants engaging with U.S.-based services.

  • Logistics clarity: scheduling, transportation points, documentation readiness, and location guidance.

  • Acompañamiento informativo, not operational or financial assistance.

5. Retention & Long-Term Engagement

  • Messaging sequences to reinforce clarity, reliability, and ongoing participation.

  • WhatsApp + SMS follow-up rhythms.

  • Community-based engagement threads to maintain consistent interaction and interest.


What We Deliver

  • Culturally informed and well-prepared audiences that understand how to participate in U.S.-based services.

  • Improved clarity, confidence, and experience throughout engagement.

  • Sustained participation and smoother operational flow for partner organizations.

  • A trusted communication bridge between U.S. service providers and border-region communities.